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Residential Tenancies Act - Residential Tenancies Board (RTB)

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The Residential Tenancies Act 2004 as amended, regulates the landlord-tenant relationship in the private rented residential sector and sets out the rights and obligations of landlords and tenants. The Residential Tenancies Board (RTB) was established as an independent statutory body under the Act to:

  • operate a national tenancy registration system and;
  • resolve disputes between landlords and tenants.

Where there is a dispute between a landlord and tenant, the dispute can be referred to the RTB for resolution, involving mediation or adjudication and tenancy tribunal hearings.

The RTB’s website contains valuable information for landlords and tenants on their rights and obligations. The website also provides easy access to information relating to RTB services.  Copies of RTB reports and useful forms are available for download.

Landlords can only avail of the dispute resolution service with the RTB if the tenancy to which the dispute relates is registered with the RTB.  However, tenants can avail of the dispute resolution service even if the tenancy is not registered with the RTB (unless the tenancy is exempt from registration under the Residential Tenancies Act 2004).

Tenancies in private rented residential accommodation must be registered by the landlord with the RTB and a registration fee paid. Each registration must be renewed after 4 years (for tenancies that commenced before 24 December 2016), or 6 years (for tenancies that commenced on or after 24 December 2016), or once a new tenancy commences. Tenancy registration forms are available on the RTB’s website.

Who can I contact for further advice?

The national housing charity, Threshold, provides advice and advocacy services to those experiencing difficulties within a tenancy.

A wide range of information, advice and downloads is available on Threshold’s website.

Alternatively, they can be contacted by phone on 1800 454 454.


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Data Protection

The Department of Housing, Local Government and Heritage requires customers to provide certain personal data in order to carry out our legislative and administrative functions. The Department will treat all information and personal data that you provide as confidential, in accordance with the General Data Protection Regulation and Data Protection legislation. Personal data may be exchanged with other Government Departments, local authorities, agencies under the aegis of the Department, or other public bodies, in certain circumstances where this is provided for by law. 

The Department's Data Protection Policy and Privacy Statements, which set out how we will use your personal data, as well as providing information regarding your rights as a data subject, are available on the Department’s website.  They are also available in hard copy upon request from the Data Protection Officer, Department of Housing, Local Government and Heritage, Newtown Road, Wexford, email